I thought it was a joke when I saw the approval email. Everyone else told me it would take months — you did it in a week!” – Noorhan
Synergy HomeCare of Herndon
Website: Synergy HomeCare of Herndon (Herndon, VA)
What Does Your Company Do?
Synergy HomeCare of Herndon provides compassionate in-home care, personal care, companionship, and backup childcare services to clients in Herndon and surrounding areas, including Centerville, Fair Oaks, Chantilly, and South Riding. With a brochure of “50 Ways to Help,” they tailor services to meet the unique needs of each family they serve.
Where Were You Before PractiScale?
- Operating for almost two years but without Medicaid approval
- Contacted several credentialing companies:
- Some estimated 4–5 months for approval
- Others estimated 2 months but gave no confidence they could deliver
- Concerned that long delays would cost opportunities to serve clients in need
Why Work With PractiScale?
From the very first conversation, the responsiveness and professionalism stood out:
- Calls and emails returned within minutes
- Clear communication inspired immediate confidence
- Given a 4–6 week estimate, but sensed it could be faster
What Did We Immediately Identify and Fix?
- Confirmed all documentation was correct before submission
- Managed all Department of Health communication to avoid delays
- Responded rapidly to every request to accelerate approval
What Were the Big Wins?
- Medicaid approval in just 7 days, far faster than industry averages
- Verified approval directly with the Department of Health
- Provided complete peace of mind with active, legitimate approval status
Before & After (Tangible Metrics)
Before
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No Medicaid approval
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Uncertain timelines (2–5 months from others)
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No dedicated credentialing support
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Delayed opportunity to serve Medicaid clients
After 7 Days
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Approved Medicaid provider
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Approval in just 7 days
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Full-service credentialing team
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Immediate ability to accept Medicaid cases
What Would You Say to Someone Considering PractiScale?
“Go for it. No hesitation. If you want results, responsiveness, and a team that delivers faster than you thought possible, they’re the ones to call.”
Transformation Snapshot
Before
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No Medicaid approval
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Mixed messages from other companies
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Long timelines predicted
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No specialized credentialing partner
After 7 Days
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Medicaid approval confirmed
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Direct access to serve more clients
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Exceptional communication and follow-through
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100% confidence in credentialing process
