“It has helped a lot. There is more coming into the office, and the daily reports are helpful for me to see what has been done.” – Jennifer
District Speech & Language Therapy
Website: District Speech & Language Therapy (Washington, DC & Arlington, VA)
What does your company do?
District Speech and Language Therapy provides evidence‑based speech‑language therapy services for both children and adults, tailored to a variety of needs. Their specialties include adult and pediatric speech therapy, as well as services for accent modification, cleft lip and palate, early intervention, learning disabilities and reading impairments, orofacial myofunctional disorders, stuttering reduction, and transgender voice therapy. She needed a billing partner to increase collections, improve payment recovery, and provide better transparency through consistent reporting.
Where were you before PractiScale?
- Monthly collections at $35,000.
- Accounts receivable higher than desired.
- Lost payments from prior months.
- Needed more consistent eligibility verification and reporting.
Why work with PractiScale?
Jennifer chose us for our ability to:
- Increase reimbursement rates and improve claim submission accuracy.
- Recover lost payments from prior months.
- Provide clear daily progress reports and updates.
- Handle eligibility verification directly to speed up patient processing.
What did we immediately identify and fix?
- Increased claim submission efficiency to ensure faster reimbursements.
- Recovered missing $5 payments from claims before partnership began.
- Enhanced eligibility verification process by calling and confirming details before patient visits.
- Provided daily progress reports showing sessions submitted, claims posted, and payments received.
What were the big wins?
- Monthly collections increased from $35,000 to $60,000.
- Accounts receivable reduced to under 4 percent.
- Lost payments recovered from prior billing cycles.
- Clear and consistent communication within 24 hours on all inquiries.
Before & After (tangible metrics):
Before
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$35,000 in monthly collections
-
Higher accounts receivable
-
Lost payments uncollected
-
Limited eligibility support
After Working With PractiScale
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$60,000 in monthly collections
-
AR reduced to under 4 percent
-
Recovered missing payments
-
Direct verification before patient visits
What would you say to someone considering PractiScale?
“I would rate the service a 4 out of 5 for the month. The daily reports help me track what is being done, and the extra communication has been valuable.”
Transformation Snapshot
Before
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$35,000 in monthly collections
-
Higher AR rates
-
Uncollected payments from past months
-
Limited eligibility verification
After Working With PractiScale
-
$60,000 in monthly collections
-
AR under 4 percent
-
Recovered lost payments
-
Improved eligibility verification and daily reporting
