“You are consistent, you communicate well, and you follow through on what needs to be done. I am very satisfied.” – Dempsey
Transitional Life Counseling and Consultation
Website: Transitional Life Counseling and Consultation (Texas City, TX)
What Does Your Company Do?
Dempsey operates a healthcare business that works with multiple insurance payers and contractors. The goal was to expand insurance coverage quickly and reduce the time spent on credentialing so new contractors could start seeing patients faster.
Where Were You Before PractiScale?
- Managing credentialing in-house was time-consuming
- New contractor onboarding took longer than desired
- Limited number of payer approvals meant reduced flexibility for client coverage
Why Work With PractiScale?
Dempsey was introduced to our services through a text message and a package deal that offered multiple payer credentialing under one scope. This provided:
- A clear plan for how many payers could be secured
- An attractive price point for a large credentialing scope
- Confidence in working with a responsive and consistent team
What Did We Immediately Identify and Fix?
- Took over the full credentialing workload
- Applied for 12 to 13 targeted payers to maximize reach
- Managed all insurance communications and follow-ups
- Freed up internal staff time for other priorities
What Were the Big Wins?
- 12 to 13 payer approvals completed
- Faster onboarding process for new contractors
- Owner no longer handling time-consuming insurance work
- Clear and consistent communication from our credentialing team
Before & After (Tangible Metrics)
Before
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Limited payer approvals
-
Credentialing handled internally
-
Slow contractor onboarding
-
Inconsistent communication with other vendors
After Working With PractiScale
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12 to 13 payers approved
-
Credentialing fully outsourced
-
Faster onboarding process
-
Consistent updates and follow-through
What Would You Say to Someone Considering PractiScale?
“I would definitely recommend them. They are consistent, they communicate, and they follow through on what needs to be done.”
Transformation Snapshot
Before
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Limited payer approvals
-
Slow onboarding for new contractors
-
Owner and staff handling credentialing
-
Inconsistent vendor communication
After Working With PractiScale
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12 to 13 payer approvals completed
-
Faster onboarding process
-
Credentialing fully outsourced
-
Responsive and reliable support
