“I needed a way to consistently connect with the right healthcare professionals who could refer patients in need of mental health services — without spending hours trying to network on my own.” – Matthew Glasser
Website: www.indymha.com
What does your company do?
Indianapolis Mental Health Associates provides therapy, psychological testing, and medication management for adults, couples, and children. They accept major insurances and Medicaid, serving as a trusted local resource for community-based mental health support.
What challenges were you facing before working with us?
In his onboarding call, Matthew shared that:
- He had no established LinkedIn professional network (starting from zero).
- He struggled to find and directly connect with referral decision-makers.
- His outreach was sporadic, with little traction or follow-up.
- He wanted warm introductions to professionals already in a position to refer patients — especially for post-IOP, inpatient discharge, and specialized psych evaluations.
Why He Chose PractiScale
Matthew wanted a service that would:
- Rapidly grow his professional network with highly relevant healthcare contacts.
- Save him time by managing targeted outreach and follow-up.
- Deliver warm, referral-ready conversations — not cold introductions.
What We Did
We executed a focused Referral Partner Growth Plan:
- Expanded his LinkedIn network from 0 to 72 targeted professionals in just 2 weeks.
- Connected him with hospital social workers, transplant teams, and mental health advocates.
- Sent tailored, value-driven outreach messages to initiate real conversations.
- Secured direct connections with referral-ready professionals.
Wins & Highlights
In just 14 days, Matthew built relationships with professionals who could immediately send referrals, including:
- Kerrigan McSweeney, MSW, LSW – Confirmed willingness to refer community-based mental health support cases.
- Stephanie Hayden, MSW, LCSW – Provided a direct connection to a transplant team leader for ongoing psych eval referrals for Medicare patients.
- Amy Hirt, MSW, LCSW – Shared valuable insights on patient follow-up challenges post-discharge, confirming alignment in service needs.
Before & After Snapshot
Before
- 0 professional connections in target market
- No active referral partners
- Outreach was slow and inconsistent
- No direct path to decision-makers
After 2 Weeks
- 72 targeted professional connections
- 2 high-value referral partnerships secured
- Direct introductions to transplant teams and social workers
A growing presence in the local mental health referral network
